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Despite refreshing the page or adjusting your browser’s settings multiple times, the Certificate Verification Error doesn’t get fixed or resolved. So, the foremost important question that arises here is – Are there any ways, techniques, or methods that can make this error disappear? The answer to this query is – “Yes, there are!”
But, before we start analyzing or exploring those methods, it would be best to comprehend – “What the Certificate Verification Error is” and “Why it occurs.”
The Certificate Verification Error is a common issue internet users and website administrators face. It mainly emerges when a web browser cannot ascertain (verify) the legitimacy of a website’s SSL (Secure Sockets Layer) certificate.
The Certificate Verification Error can manifest in “n” number of forms, such as an – SSL Certificate Not Trusted, Name Mismatch, Mixed Content, Expired SSL Certificate, SSL Certificate Revoked, or a Generic SSL Protocol Error. Each type indicates a specific issue with the website’s SSL certificate. (An SSL cert is essential for encrypting data and ensuring secure communication between the user (browser) and the website.)
Some of the common causes that lead to Certificate Verification Error are:
You can utilize these methods as a site owner to resolve or fix this error. Start from the top and continue till the last (end). One of these methods will surely make the error disappear:
Let’s explore each of the methods mentioned above in depth.
Verify the presence of the SSL cert on your website. To do this, observe the – URL structure. It should start with https:// instead of http://. The presence of the trust indicator – “Padlock icon” in the browser’s address bar also denotes the presence of the SSL certificate.
For websites, particularly those on CMS Hub, SSL errors might stem from discrepancies in registration information, like an outdated or missing Whois email. Ensuring that the Whois email is current and matches your domain registration details is crucial for SSL certificate authentication and smooth functioning. Hence, update your Whois email in your DNS provider’s settings and verify whether the issue persists.
Before attempting to fix an SSL certificate error, diagnosing the root problem can save a lot of time and effort. Online SSL diagnosis tools like – SSL Certificate Checker can help identify the exact issue with the SSL certificate. All you need to do is enter your – website’s URL into the tool. The tool will thoroughly inspect and display a detailed report incorporating information like – OSCP Stable, OSCP Origin, CRL Status, etc.
If the error is due to the CA not being trusted, installing an intermediate certificate on your web server can help. This establishes the trustworthiness of your website’s certificate. All you need is to:
A ‘certificate not trusted’ error might indicate incorrect installation. Generating a new CSR and reissuing the certificate can resolve this. Here are the steps to do the same:
For a ‘name mismatch’ error, the issue might be due to sharing an IP address with other sites. A dedicated IP address ensures your site is correctly identified. Follow the steps mentioned below to switch to a dedicated IP address:
If you have multiple subdomains, a wildcard SSL certificate can secure all of them along with your primary domain, resolving ‘name mismatch’ errors.
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A ‘mixed content’ error occurs when secure and insecure elements are mixed on a page. Ensuring all elements use HTTPS can fix the Certificate Verification Errors.
To accomplish the same, follow these steps:
For an expired SSL certificate, immediate renewal is crucial. The renewal process generally involves three key steps, regardless of your web host or Certificate Authority. First, generate a new Certificate Signing Request. Next, activate your certificate through your web host or CA. Finally, install the renewed certificate on your server.
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You can utilize these methods as a user to resolve or fix Certificate Validation Error. Again, start from the top and continue till the last (end).
Your device’s incorrect date and time settings can lead to a Certificate Verification Error. Thus, confirm and double-check your system’s date and time settings. If they need to be corrected, modify them and see if the error persists.
Follow the steps given below to adjust these settings:
If the Certificate Verification Error persists, clearing your computer’s stored SSL certificates might resolve it. This process prompts your browser to recheck and revalidate the SSL certificate of the website on your next visit.
Follow the steps given below to accomplish the same:
Cached data and cookies might contain outdated security configurations. These outdated security configurations can give rise to SSL Certificate Verification Error.
Follow the steps mentioned below to clear the browser cache and cookies:
Resolving Certificate Verification Errors involves a systematic approach, whether you’re a – “site owner” or a simple “user.”
Site owners need to ensure proper SSL certificate installation, update registration details like Whois email, and consider technical solutions like intermediate certificates or dedicated IP addresses for specific SSL errors. Users, on the other hand, can often rectify these errors by adjusting their device’s date and time settings, clearing stored SSL certificates, and managing browser cache.